Refund policy
Last Updated: June 2026
At STRYXX, we are committed to delivering your orders quickly and securely. Please read our shipping policy carefully before placing an order.
Order Processing
* All orders are processed within 1–3 business days after successful payment confirmation.
* Orders are not processed, shipped, or delivered on Sundays or public holidays.
* During sales, launches, or high-demand periods, processing times may be slightly longer.
Shipping Within India
* Standard delivery time: 3–7 business days for most locations.
* Remote or non-serviceable areas may require 7–10 business days.
* Delivery timelines are estimates and may vary depending on courier availability and local conditions.
Shipping Charges
* Free Shipping on prepaid orders above ₹999.
* A shipping fee may apply to orders below the free-shipping threshold and will be displayed at checkout.
Order Tracking
* Once your order is shipped, you will receive a tracking link via email or SMS.
* Customers can track their shipment using the provided tracking information.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
* Weather conditions
* Public holidays
* Courier service disruptions
* Unexpected logistical issues
STRYXX shall not be held responsible for delays caused by third-party courier partners.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. STRYXX is not liable for delays or failed deliveries resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery/update.
Contact Us
For any shipping-related questions, please contact:
STRYXX Customer Support
Email: support.stryxxofficial@gmail.com
Website: www.stryxxofficial.com Yeh shipping policy hai STRYXX – Frequently Asked Questions (FAQs)
1. What is STRYXX?
STRYXX is a premium streetwear brand that blends bold designs, comfort, and everyday versatility. Inspired by the relentless mindset, STRYXX creates apparel for individuals who express confidence through their style.
2. Where do you ship?
We currently ship across India and deliver to most serviceable pin codes.
3. How long does delivery take?
Orders are usually delivered within 3–7 business days after dispatch. Delivery times may vary based on your location.
4. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
5. What payment methods do you accept?
We accept:
* UPI
* Credit Cards
* Debit Cards
* Net Banking
* Wallets
* Cash on Delivery (where available)
6. Do you offer free shipping?
Yes, we offer Free Shipping on prepaid orders above ₹999.
7. Can I cancel my order?
Orders can be cancelled before they are shipped. Once dispatched, cancellation requests may not be accepted.
8. What is your return policy?
Eligible products can be returned within the return window mentioned in our Return & Refund Policy. Items must be unused, unwashed, and returned with original tags and packaging.
9. How long does it take to receive a refund?
we do not offer refunds on any orders once they have been placed and delivered.However, we do offer an exchange in the following cases:
10. What if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with photos of the product and packaging. Our team will assist you with a replacement or resolution.
11. How do I choose the right size?
You can refer to the Size Guide available on each product page before placing your order.
12. How should I wash my STRYXX apparel?
* Machine wash cold
* Wash inside out
* Do not bleach
* Do not iron directly on prints
* Air dry for best results
13. How can I contact STRYXX?
Email: support.stryxxofficial@gmail.com
Website: www.stryxxofficial.com
14. What does “Relentless by Choice” mean?
“Relentless by Choice” represents the STRYXX mindset—choosing consistency, confidence, and self-expression every day, both in fashion and in life.
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Still have questions?
Contact our support team at support.stryxxofficial@gmail.com and we’ll be happy to help. Yeh FAQS h Terms & Conditions – STRYXX
Last Updated: June 2026
Welcome to STRYXX. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About STRYXX
STRYXX is a streetwear apparel brand offering clothing, accessories, and lifestyle products through our online store.
Website: STRYXX Official Website
Customer Support Email: support.stryxxofficial@gmail.com
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2. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
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3. Products & Pricing
* All product prices are listed in Indian Rupees (INR).
* Prices are subject to change without prior notice.
* We reserve the right to modify or discontinue any product at any time.
* Product images are for illustrative purposes only. Actual colors may vary slightly due to screen settings and photography.
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4. Orders
* All orders are subject to acceptance and availability.
* STRYXX reserves the right to cancel any order due to pricing errors, stock unavailability, suspected fraud, or other unforeseen circumstances.
* If an order is canceled after payment, a refund will be processed according to our Refund Policy.
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5. Payments
We accept payments through secure payment gateways and supported payment methods available at checkout.
STRYXX is not responsible for payment failures caused by banking issues, payment gateway interruptions, or user errors.
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6. Shipping & Delivery
* Delivery timelines are estimates and may vary depending on location, courier service, weather conditions, or operational delays.
* STRYXX is not liable for delays caused by courier partners or circumstances beyond our control.
* Customers must provide accurate shipping information. Incorrect details may result in delivery delays or failed deliveries.
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7. Returns & Refunds
Returns, exchanges, and refunds are governed by our Refund Policy. Customers are encouraged to review the policy before making a purchase.
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8. Intellectual Property
All content on the STRYXX website, including logos, designs, graphics, images, text, product concepts, and branding elements, is the exclusive property of STRYXX and may not be copied, reproduced, or used without written permission.
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9. User Conduct
Users agree not to:
* Use the website for any unlawful purpose.
* Attempt to interfere with website security or functionality.
* Upload or transmit malicious software, viruses, or harmful code.
* Misrepresent personal information or engage in fraudulent activity.
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10. Limitation of Liability
STRYXX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
Our total liability shall not exceed the amount paid by the customer for the specific order in question.
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11. Privacy
Any personal information collected through our website is handled according to our Privacy Policy.
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12. Changes to Terms
STRYXX reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
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13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the appropriate courts in India.
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14. Contact Us
For any questions regarding these Terms & Conditions:
STRYXX Customer Support
Email: support.stryxxofficial@gmail.com
Website: www.stryxxofficial.com